Planning a water damage project in New Orleans? This comprehensive homeowner checklist covers everything you need to know before, during, and after your project. Print it out, check off each item as you go, and use it to stay organized throughout the process. A well-planned project is a successful project — and this checklist helps you avoid the most common mistakes New Orleans homeowners make when undertaking water damage work.

Whether you are comparing contractor quotes, preparing your property, or managing the work in progress, these steps will guide you through every phase. We have compiled this checklist based on feedback from hundreds of New Orleans homeowners and input from our network of pre-vetted water damage professionals. Each item represents a real lesson learned from actual projects in the New Orleans area.

Complete Water Damage Response Checklist

Act fast — mold begins growing within 24-48 hours of water exposure.

Immediate Actions (First Hour)

• Stop the water source — shut off main water valve if needed
• Turn off electricity to affected areas if safe to do so
• Move furniture and valuables to dry areas
• Document damage with photos and video for insurance
• Call your insurance company to start a claim

Within 24 Hours

• Begin water extraction — wet/dry shop vac or professional pump
• Set up fans and dehumidifiers — air movement is critical
• Remove wet carpet, padding, and any saturated drywall
• Open cabinet doors and drawers to dry interiors
• Call a professional restoration company for severe cases

Week 1 — Drying and Mold Prevention

• Monitor humidity — target below 50% RH
• Check for hidden moisture behind walls and under floors
• Disinfect all affected surfaces with antimicrobial solution
• Discard any porous materials that cannot be fully dried
• Get professional mold assessment if drying was delayed

When to Call a Pro Immediately

• Water came from sewage or contaminated source
• More than one room affected
• Water sat for more than 24 hours
• Electrical outlets or wiring are wet
• HVAC system is affected